How we handle your gift.

100% to charitable work

The full amount you give is applied to the Foundation's charitable work. Card processing and running costs are met separately by the Foundation and are not deducted from your donation.

Choosing a cause or gift

If you choose a cause, we apply your donation to that area of work. If you choose a priced gift, we use the pooled fund for that cause to buy items of that kind; prices are what our team pays locally and can change. Where a gift ends up costing less than expected, or a need is already met, we use the balance for the same cause. If a cause cannot use the funds within a reasonable time, trustees may apply them to the Foundation's general charitable purposes.

“Where it is needed most” donations are unrestricted and placed by the team where the need is greatest.

Monthly gifts

Monthly donations are taken on the same day each month by our payment provider. You can pause, change or cancel at any time by contacting us (see below); we will confirm within two working days and no further payments will be taken.

Refunds

Donations are gifts and are not normally refundable. We will refund in full where a donation was made in error (for example the wrong amount, or a duplicate payment) if you tell us within 14 days, and in any case where the law requires. Refunds go back to the original card and usually take 5 to 10 working days to appear. If Gift Aid has already been claimed on a refunded donation, we will correct our claim with HMRC.

Receipts and records

You receive a receipt by email for every donation. We keep donation records for six years, as charity and tax rules require. How we look after your personal information is in our privacy notice.

Contact

Message us on Instagram. ILAAHI FOUNDATION is a Charitable Incorporated Organisation registered in England and Wales, charity number 1217778.